Suwannee Valley Electric Coop - Serving North Florida's Electric Needs

Questions? Email or call us at: (800) 447-4509 or (386) 362-2226

Report an Outage: (800) 752-0025 or (386) 364-5200

SVEC Payment Methods

Suwannee Valley Electric offers various, convenient ways to pay your bill.

Pay Online Button

Pay Online

Go Green! Pay your Suwannee Valley Electric Cooperative bill quickly and easily using our online payment system. Click here to submit your payment securely via our SmartHub system.

Online

Our SmartHub Customer self-service system allows you access to your electric information online and to pay your bill 24 hours a day, seven days a week. To use this system, go to SVEC website, www.svec-coop.com, and click on the link to pay your bill.

Before you can access your online account for the first time you will need to complete a one-time online registration, during which you will need your account number, the last name or business name, and the last four digits of the primary account holder social security number or federal tax ID number. A valid email address will also be needed to complete the registration.

Accepted payment options are credit card (MasterCard, Visa, and Discover) debit card (with the MasterCard or Visa logos) and check. Your payment will post within minutes of paying. If after 10:00 PM payments will be available for viewing after 6:00 AM the following day. Click Here to Begin.

 

Direct Mail:

Payments can be made by mail using the envelopes provided with your bill. Please be sure to allow mailing time.

 

Phone:

Use our convenient Interactive Voice Response (IVR) system to pay your bill by calling (386) 362-2226 or (800) 447-4509. The first time you call you will need your billing account information. Accepted payment options are checks, credit card (MasterCard, Visa or Discover) and debit card (with the MasterCard or Visa logos.) If your account is past due, it is recommended that you contact member services to prevent disruption of your power. Your payment will post within minutes of paying. If after 10:00 PM payments will be available for viewing after 6 AM the following day. Electronic payments save time and money!

 

Automatic Payments:

For a hassle-free, no fee method of payment, sign up for recurring credit card payments or bank draft. You authorize SVEC to withdraw funds from the account of your choosing to pay your monthly electric bill. Once enrolled your balance due will be automatically debited each month the Wednesday before the due date. You can sign-up through our on-line account management system SmartHub.  Accepted payment options are credit card (MasterCard, Visa, and Discover) debit card (with the MasterCard or Visa logos.)

 

KIOSK:

Use our convenient KIOSK in the foyer of SVEC. You will need your billing account number or you can scan your bill. Accepted payment options are credit card (MasterCard, Visa and Discover) debit card (with the MasterCard and Visa logos) cash and check. Our kiosk is open 24 hours a day seven days a week, so get out of line and save time.

 

Our Office:

We are available to accept your payment during regular office hours 8-4:30pm and our drive thru stays open until 6pm. We accept cash, check, money orders, credit/debit cards. Our after-hours drop box is also available to drop a check or money order. Our after-hours drop box payments are posted to the account the next business day.

 

Local Convenience Stores:

Pay your electric bill at participating convenience stores throughout the service territory. Participating stores will have a Fidelity Express Logo. A merchant convenience fee may be charged.

 

Fidelity Express Payment Locations:

Location Name Address City State Zip Code County Phone
S&S Food Store #39 602 US HWY 27 NW Branford FL 32008 Suwannee (386) 935-2359
Time Saver Food Mart 403 US HWY 27 Branford FL 32008 Suwannee (386) 935-1219
S&S Food Store #31 1338 Plum St Jennings FL 32053 Hamilton (386) 938-3907
S&S Food Store #15 7829 SW HWY 27 Fort White FL 32038 Columbia (386) 497-4040
S&S Food Store #16 406 Hatley Street Jasper FL 32052 Hamilton (386) 792-2477
S&S Food Store #8 16753 Spring Street White Springs FL 32055 Hamilton (386) 397-2482
S&S Food Store #44 11182 SW HWY 247 Lake City FL 32024 Columbia (386) 758-4564
S&S Food Store #3 1166 E Duval St Lake City FL 32055 Columbia (386) 755-0288
C&R Quick Stop 801 NW Lake Jeffery Rd Lake City FL 32055 Columbia (386) 752-3932
Inn & Out RV Park 3010 W US Hwy 90 Lake City FL 32055 Columbia (386) 752-1648
One Stop Chevron #3 128 SW Duval St Lake City FL 32055 Columbia (386) 755-0717
Spring Food Store 355 SE Llewellyn Ave Lake City FL 32025 Columbia (386) 752-7674
JK Food Mart 969 N Ohio Ave Live Oak FL 32060 Suwannee (386) 330-2421
Fast Track #264 391 E Main St Mayo FL 32066 Lafayette (386) 294-2453

 

Pay at 1st First Federal Savings Bank:

If you are paying your current bill before the delinquent date, payments can be made at the Jasper, Mayo, Dowling Park or Lake City Offices. You will need your current electric bill to present to the teller.

 

Please note that credit card payments are only accepted on Residential accounts.


Suwannee Valley Electric Cooperative

Report an Outage: (800) 752-0025 or (386) 364-5200

©2012 Suwannee Valley Electric Cooperative, All Rights Reserved
Our wholesale power supplier: Seminole Electric: SVEC's Wholesale Power Supplier